How to fix an Apple iPhone 11 that won’t turn on 2020

Even high end smartphones like the Apple iPhone 11 may still have issues every now and then. The most common is when the device powers down by itself and won’t turn on anymore when the Side button is pressed or held. Read on to find out what to do if your iPhone 11 won’t turn on ; The procedures I demonstrate in this post have already been proven to be effective in dealing with iPhone issues like this. If you own an iPhone 11 and are currently having a similar problem, then you better keep scrolling and get some help.



Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone 11 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

What to do if iPhone 11 won’t turn on


Most of the time, when a smartphone powers down by itself and would no longer respond after that, the issue can be due to a firmware crash. That has always been the case with the majority of similar issues we encountered in the past. Needless to say, it’s minor and you can surely fix it. Here’s what you need to do:

First solution: Perform the Forced Restart on device that won’t turn on

If this is just an issue caused by a firmware crash, then a forced restart will surely fix it. The forced restart is actually a simulated battery removal that refreshes your device’s memory and reloads its apps and services. This has always been the most effective solutions to problems involving devices that would no longer respond or turn on. This is how you do it on your Apple iPhone 11:


  • Quickly press and release the Volume Up button, and then the Volume Down button. 
  • The moment you release the volume down button, press and hold the Side or Power key for 15 seconds or until the Apple logo shows on the screen.
If you can actually make your iPhone to display the logo, that’s a sign that the problem is fixed because you already made it respond. However, if your iPhone still won’t turn on after doing the forced restart, try doing the same procedure a few more times before moving on to the next solution.

Second solution: Charge your iPhone and do the Forced Restart


The fact is if the firmware has crashed on your iPhone, the device would neither turn on nor respond to its charger, at least, that’s what it seems. While the firmware plays a big role in the charging process, you can always expect the device to charge its battery when it’s properly connected to its charger regardless of whether the charging symbol is showing or not.


This problem may have occurred due to a drained battery, which may have resulted in a system crash just before the device powered off. Now, here’s what you should do to rule it out:


  • Plug the charger to a working wall outlet. 
  • Using the original cable, connect the phone to its charger. 
  • Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes. 
  • After which and while the phone is still connected to the charger, quickly press and release the Volume Up button, and then the Volume Down button.
  • The moment you release the volume down button, press and hold the Side or Power key for 15 seconds or until the Apple logo shows on the screen. 
Most of the time, a problem like this can be fixed by either of these procedures. So, if you were able to make your iPhone 11 respond but the problem occurs again every now and then, you just need to reset it. Prior to the reset, make sure to backup your files and data because they will be deleted. After the backup, follow these steps to reset your iPhone 11:


  • From the Home screen, tap Settings. 
  • Find and tap General. 
  • Scroll down to the bottom of the screen, and then touch Reset. 
  • Tap Erase All Contents and Settings. 
  • Tap Erase Now. 
  • If prompted, enter your security lock. 
  • Tap Erase iPhone at the bottom of the screen.  
  • Tap Erase iPhone again to proceed.  
  • Now enter your Apple ID password, and then tap Erase to proceed with the reset. 
  • Wait until your iPhone has finished the reset, and then set it up as a new device. 

Still couldn’t get your iPhone 11 to start up or power on?

At this point, ruling out hardware damage would be the next thing you should consider doing. Although what you’ve got is a new device, it isn’t impossible for it to obtain some physical or liquid damage, especially if you have it exposed to some liquid or dropped it by accident. Hence, if your iPhone still won’t turn on after performing the above tweaks, you can set up an appointment at the Genius Bar so that your phone can be checked by an authorized technician. 

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