(How to fix email on iphone) If you can't receive email on your iPhone and iPad

When you create an iOS or iPadOS backup in iCloud or iTunes, your email settings are backed up, but not your email. If you delete or change your email account settings, previously downloaded emails may be removed from your device.

  1. Make sure your device is connected to the Internet.
  2. Check with your e-mail service provider to see if there is a service outage.
  3. If you can't access your e-mail or can't send and receive messages with your icloud.com e-mail address, find out what to do.

Check your email address and password

If the Mail app prompts you to enter a password for your email account, make sure your password is correct. Sign in to your email provider's website to verify your email address and password.

If you continue to receive a user name or password error, contact your e-mail provider or system administrator.

Check the settings for mail retrieval and notification

By default, the settings for retrieving new data are based on what is provided by your e-mail service. If Push is not available as a setting, your account is retrieved by default. These settings affect how your device receives email. To adjust these settings:

  • Go to Settings> email and tap Accounts.
  • Tap Get New Data.
  • Select a setting (e..B. Automatic or Manual) or a schedule for the frequency with which the Mail app retrieves data.
  • The default setting is Automatic on iOS 11 and later, and on iPadOS. Your device will only retrieve new data in the background if your device is charging and connected to Wi-Fi.

Make sure your notification settings for the Mail app are correct:

  • Go to Settings and tap Notifications.
  • Tap Email, and then tap an email account.
  • Customize your alerts, sounds, and badges.

Remove your e-mail account and set it up again

On your computer, log in to your email provider's website. Make sure all your emails are present, or make sure your emails are stored in a location other than your device.

  • On your device, go to Settings> email, and then tap Accounts.
  • Tap the email account you want to remove.
  • Tap Delete Account.
  • Add your account again.

If these steps do not work, contact your e-mail service provider for more information.

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